In this episode of the MenswearStyle Podcast, we speak with Richard Marshall MBE, Founder of Pall Mall Barbers, one of the most established names in British barbering.

Pall Mall Barbers has been part of London’s grooming landscape for well over a century, with its roots dating back to 1896 and the original Pall Mall Toilet Saloon at 27 Whitcomb Street, close to Trafalgar Square. Today, under Richard’s leadership, the award-winning business has grown across the capital and beyond, including an international location at New York’s iconic Rockefeller Center.

Richard’s own journey in the industry began as a barber from a young age. In this episode, he shares the story behind Pall Mall Barbers, how he developed the business while respecting its remarkable heritage, and what it takes to build a traditional barbering name into a modern international brand.

We also explore the changing world of men’s grooming and the importance of the barbershop experience. Pall Mall Barbers’ hand-picked team brings together hundreds of years of barbering experience, offering everything from classic haircuts and styling to skin fades, beard trims and luxury wet shaves. The company has also taken its expertise beyond the barber’s chair with a range of award-winning grooming and styling products developed by professional barbers.

Richard discusses the growth of the brand, establishing a presence in New York, and some of Pall Mall Barbers’ high-profile collaborations and partnerships, which have included names such as Hugo Boss, GQ, the BBC, Mastercard, UEFA Champions League, the NBA, Jack Daniel’s, Google and H&M.

Throughout the conversation, we discover how Richard has combined heritage, craftsmanship and entrepreneurship to build Pall Mall Barbers into an internationally recognised grooming business, while remaining focused on a simple mission: providing exceptional barbering and helping men make their first impression count.